Dental Labs: Partnering with a Reliable One
On a scale of 1 to 10 with 10 being the highest, how satisfied are you with the dental lab you are currently working with? If you feel like your current dental lab does not reflect the quality of care you are aiming for or if you feel like you have no control over the lab that you are partnered with, then this article is for you!
First Things First
Let’s start by covering the basics: dental laboratories run similarly to dental practices. There are different qualities, types and expectations to consider. In any dental office, it is essential to have established systems to be successful. The same concept applies to dental labs. There are quality control systems, scheduling systems, communication systems, and more, that allow a dental laboratory to be successful or not.
When dental labs have poor turnaround times, the reputation is passed on to the doctors for having poor turnaround times for their patients’ satisfaction. Poor turnaround time will eventually lead to loss of revenue – and no one wants that. Really, it will have a domino effect. Who wants that, right?
Poor schedule management is another reason why some dental labs are inefficient! Other reasons include poor quality control and poor communication between the practice and the lab. This is why, when choosing a dental lab, do not be afraid to spend money and really invest in it. Finding the perfect dental lab for your practice is the difference between success and failure. We’re pretty sure you would choose success over failure anytime.
Here are some of the most essential traits that a great dental lab should have:
THE LATEST TECHNOLOGY
Technology is changing and fast, and it also plays a major role in the production of excellent dental lab work. With digital scanning, efficient milling units, and 3D digital printing, a reliable dental lab must keep advancing and investing in technology to be able to meet the needs of their clients.
THE RIGHT KNOWLEDGE AND EXPERTISE
An exceptional dental laboratory should hold many years of industry experience. You have to check if the certified lab technicians and the support team have ongoing training just as the dentist and his or her team does. Knowing these kinds of information is great when you are looking for a new lab partnership for your practice.
THE UTILIZATION OF MODERN MATERIALS
The quality of a product depends on the materials used in its fabrication process. An excellent dental laboratory pays close attention to every detail when selecting the materials to use. From the die spacers and stone to the articulators and porcelain selection being used, attention to such details is what makes the outcome exceptional.
THE UNDERSTANDING OF CLIENT EXPECTATIONS
Every dental lab owner should know that their business is dependent on their clients’ satisfaction. A reliable dental lab takes the time understanding their clients’ expectations and communication style. In any great relationship, this is vital, especially when you are investing in something that you want to last.
THE EFFICIENT COMMUNICATION STYLE
Dental labs do not create their reputations based on negative comments and bad reviews between dentists, but rather on results and care. When you are looking for a new dental lab, you should try giving the communication a test drive. Talk to one of their lab technicians, customer support representative, or even the owner to see if you communicate well.
If you are not happy with your current dental lab, then it is high time you look for other options. Maybe you just do not have the right lab, but all of us here at Backer Dental will make sure that you can be happy again!